Shipping Policy
At [Your Shop Name], we strive to deliver your orders quickly, safely, and efficiently. Please review our shipping options and guidelines to help ensure a smooth delivery experience.
1. Shipping Options and Rates
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Express Shipping: Guaranteed delivery within 1-2 business days.
- Shipping rates are calculated at checkout based on the selected shipping method, package weight, and destination.
2. Order Processing
- Orders are processed within 1-2 business days of payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once processed, you will receive a confirmation email with tracking information.
3. International Shipping
- We offer international shipping to select countries. Please note that shipping rates, delivery times, and customs fees may vary.
- International customers are responsible for any customs duties, taxes, or additional charges imposed by the destination country.
4. Delivery Timeframes
- Estimated delivery times begin once the order is shipped, not at the time of order placement.
- Please note that delays may occur due to factors outside our control, such as weather, customs processing, or carrier delays.
5. Order Tracking
- You will receive a tracking number via email once your order has shipped. Use this number to monitor your order’s status on the carrier’s website.
- If you encounter issues with your tracking or delivery, please contact our support team for assistance.
6. Failed Deliveries & Returns to Sender
- If a package is returned to us due to an incorrect address, failed delivery attempts, or customer refusal, we will contact you to arrange a reshipment. Additional shipping fees may apply.
7. Damaged or Lost Packages
- If your package arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure a replacement or refund, if eligible.
8. Customer Support
- For any questions or assistance with your order, please reach out to our support team at [contact information].
Note: This policy is subject to change. Please review it periodically for updates.